Frequently Asked Questions
Melbourne Health Care Clinic takes the safety of its clients and staff seriously, specifically with respect to COVID-19. We are constantly monitoring the advice issued by the Dept of Health and Human Services (DHHS) and adhere to the most current Occupational Health and Safety recommendations.
We are keen to continue to support our clients in maintaining optimal health and function during this uncertain time. We offer the option for Telehealth – the use of video-conferencing technology to be able to deliver remote therapy services to clients. This requires access to a computer, phone or tablet and in many instances requires a caregiver to be present to facilitate therapy sessions. This is a great option for those who are isolating due to Covid 19, who live far away, have poor immunity, or who have limited transport options available to them. Please discuss telehealth with your therapist if you feel this is a more suitable option for you.
For further information phone us on 03 9035 5333
Where will I be seen?
The Melbourne Hearing Care Clinic (MHCC) is located at 550 Swanston St, Carlton. The clinic reception and waiting area are on the ground floor to the right of the main entry to the building. Appointments take place in clinical rooms on either the ground or first floor.
Is there parking?
How do I get to the Melbourne Hearing Care Clinic by public transport?
Train: If arriving in the city by train get off at Melbourne Central Station and then catch a tram.
Tram: travel north from the city on Swanston Street to Lincoln Square (tram stop 3) and then walk 100 metres back towards the city.